If you’ve been in an accident, finding the right auto body repair shop is one of the most important decisions you’ll make. Whether you’re dealing with minor dents or major collision damage, choosing a shop that’s skilled, reliable, and transparent can make all the difference.
Not sure where to start? Here are some simple tips to help you research auto body shops with confidence:
Compare a Few Auto Body Shops
Don’t settle on the first shop you find. Compare a few options in your area to see who offers the best reputation, service, and pricing.
Read Detailed, Verified Reviews
Look beyond short or generic reviews. Choose shops with thorough customer feedback that explains the quality of work and customer service. Prioritize platforms that verify their reviews—this helps you avoid fake or spammed testimonials.
Look for Relevant Repair Experience
Need frame repair, dent removal, or collision repair? Look for shops that have proven experience in those specific services.
Check for Professional Responses
See how the business interacts with reviewers. A professional shop will respond to both positive and negative reviews courteously and constructively.
Prioritize Recent Feedback
Focus on reviews from the past 6–12 months. These offer the best insight into how the shop currently operates and treats its customers.
Trust Mathews Auto Body for Your Repairs
At Mathews Auto Body in Kennewick, we’ve been helping drivers across the Tri-Cities for over 35 years. From minor cosmetic repairs to full-frame straightening and collision repair, we offer honest service, expert craftsmanship, and a lifetime warranty on all repairs.
Stop by today for a free estimate—no appointment needed. We proudly serve Kennewick, Pasco, Richland, and surrounding Benton County areas.
