“This letter is to express our thanks for your great work on our car.

In July of 2004 my wife and I bought our first NEW car, a Honda Accord. About 1 year later, and the car with about 12,000 miles on it, my wife was involved in a freeway accident heading home from our daughters house in Richland. I think she had travelled only about 10 miles when the accident occurred, and as you can see the damage was quite a bit but my wife was unhurt. We live in Southern Oregon but chose to have the car repaired there, in Kennewick, where the accident took place. I ended up choosing your place and have been reminded many times over the past 7 years what a good choice that turned out to be.

I'm writing now because the car just turned over 112,000 miles, so 100,000 miles since the accident. We've never had a single issue with any part of the repair and have never had any feeling that the car was ever wrecked to this extent. As you can see from the photo there are no problems with paint peeling or miss matched after this much time. I just felt that I had to let you know how pleased we have been with the car and your service.”

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                                                                            —Thomas Chadwell