Protect Yourself When Having Your Car Fixed

Wheel and rim refinishing during a high-end car detailing service in Kennewick by Mathews Auto Body
Wheel and rim refinishing during a high-end car detailing service in Kennewick by Mathews Auto Body

Taking your car into an auto body repair shop? Protect your time, wallet, and vehicle by following these smart tips to avoid confusion or unexpected costs.


Talk About Pricing Up Front

Discuss your budget and expectations early. Research average repair costs online or get multiple quotes from other auto body shops. Just remember—cheaper isn’t always better.

Consider the differences in:

  • Warranty coverage (some shops include it, others don’t)
  • Quality of parts, paint, and labor
  • Whether parts are repaired or replaced
  • Extra work that might be needed

Request a Written Estimate

Always ask for a detailed, itemized estimate. A professional auto body repair shop should provide this without hesitation.

Not sure about something on the estimate? Ask! A trusted shop like Mathews Auto Body will explain every charge so you feel confident. And comparing quotes from other shops may help you uncover missing or extra charges.

Keep in mind: an estimate is just that—an estimate. More damage may be revealed once repairs begin. A reputable shop will always call you to approve any additional costs before continuing work.


Ask the Right Questions

Take time to review your estimate. Then ask:

  • What parts and paint quality will be used?
  • Is there a warranty on the work or materials?
  • How long will repairs take?
  • Are there any potential hidden costs?

Being informed now helps avoid surprises later.


Searching for an Auto Body Shop You Can Trust?

Contact Mathews Auto Body today to speak with our certified, customer-first team.

Whether you’re maintaining your new car or dealing with unexpected damage, Mathews Auto Body is here to help. With over 35 years of experience, our certified team specializes in:

Visit us for a free estimate—no appointment needed.